Shipping policy
Order processing
Orders will be processed within 1-2 business days (Monday - Friday) after payment confirmation. You will receive a confirmation email once your order has been shipped, including Royal Mail tracking number so you can follow your parcel's journey.
Please allow extra time during peak periods such as collection drops, holidays, or promotional events.
Delivery
Delivery times are estimates provided by Royal Mail and may vary depending on your location and service condition.
All Anatomise orders are fully tracked and come with Royal Mail delivery updates for peace of mind.
Tracking information
Once shipped, you'll receive an email with your Royal Mail tracking link. If you haven't received your parcel within 5 working days of dispatch, please contact us at @anatomiseclothing.com and include your order number so we can help locate it.
Shipping areas
At this time, Anatomise ships to UK addresses only. International shipping will be added soon as we expand our logistics network.
Incorrect or incomplete addresses
Please ensure all shipping information is entered correctly at checkout. Anatomise cannot be held responsible for delays or missing parcels caused by an incorrect or incomplete address.
If you realise there's an error in your address after ordering, contact us at @anatomiseclothing.com - we'll do our best to update it before dispatch.
Lost or damaged parcels
All Anatomise parcels are insured through Royal Mail app (up to £75). If your parcel is lost or arrives damaged. Please email us within 7 days of the delivery date with:
- Your full name and order number
- Photos of the parcel or item (if applicable)
We will liaise with Royal Mail to resolve the issue promptly.
Returns
We currently do not offer free returns. If you wish to return an item, you'll need to cover the return postage cost yourself. Please refer to our Refund Policy for full return instructions and conditions.
Contact us
If you have any questions about shipping or delivery, please reach out to us at: @anatomiseclothing.com
Thank you for being part of the Anatomise movement. Every order supports our journey to build a brand defined by performance, lifestyle and discipline.